Website privacy policy and cookies | Built by Hill Coaching

Draft for Hillary to review (remove at launch)

Last updated: date at launch: NEEDS REVIEW

This policy explains what information this website (builtbyhillcoaching.com) collects, how it’s used and who it’s shared with. “Built by Hill Coaching,” “we,” “us” and “our” mean Hillary Meyers’s online coaching business. “You” means anyone who visits the site.

This policy covers the website only. If you become a coaching client, what you share inside the coaching app (such as your health screening, check-ins and progress photos) is covered by the Client Privacy Policy and Data Handling Notice you receive when you join.

What we collect

When you apply for coaching

Your name and email address
Your phone number and Instagram handle, if you choose to share them
The package you’re interested in
Your written answers about your goals, current training and nutrition, what you’ve tried before, your biggest struggles, any injuries or physical limitations, what you want in a coach and why you’re looking now
Your answers to the two readiness questions

When you send a message

Your name, email address and message
Your phone number, if you choose to share it

Your name and email address, which are added to Hillary’s email list. You can unsubscribe at any time using the link in any email. name the email list service once the guide launches. (NEEDS REVIEW)

Automatically, when you visit

Basic technical information, such as your IP address, browser and device type, the pages you request, and the date and time. The web server keeps this in its logs to run the site and keep it secure.
Analytics information, if analytics is turned on (see “Cookies and analytics” below).
Information used for the spam check on our forms (see “Cloudflare Turnstile” below).

How your form answers are handled

When you send a form, it’s delivered to Hillary by email through SMTP2GO, an email delivery service, and arrives in her Built by Hill Coaching Gmail inbox.

Your written answers are not stored on the website. Everything you type into the application’s answer boxes, including anything about injuries, limitations, nutrition or your history, is emailed to Hillary and is not saved on the web server.

So that no application or message gets lost if an email fails, the website keeps a short backup record of your contact details (name, email, phone and Instagram handle, if given), the package you picked and your readiness answers. Messages and written answers are never included in this backup. how long the backup record is kept before it’s deleted, e.g. 12 months. (NEEDS REVIEW)

Please keep health details on the application brief. If you become a client, a full health screening happens later, inside the coaching app.

How we use your information

To review your application and reply to you
To set up your free consult
To answer your message
To send the free guide and follow-up emails, if you asked for them
To keep the website secure and block spam
To understand how the website is used, if analytics is turned on

We don’t sell your personal information.

Cookies and analytics

keep the Google Analytics paragraph only if Google Analytics is turned on at launch. If it isn’t, replace it with: “This website doesn’t use analytics or advertising cookies.” (NEEDS REVIEW)

Google Analytics. We use Google Analytics to see how visitors use the site, such as which pages are viewed most and how people find us. Google Analytics uses cookies and collects information such as your device, browser, approximate location and the pages you visit. We look at this information in aggregate, not to identify you. You can block cookies in your browser settings or use Google’s opt-out browser add-on.

Cloudflare Turnstile. Our forms use Cloudflare Turnstile to check that a real person, not a bot, is sending them. To do that, Cloudflare processes technical information about your browser and device under Cloudflare’s own privacy policy.

We share information only with the services that help run this website and the coaching business:

SMTP2GO: delivers form submissions to Hillary by email.
Google: Gmail, where Hillary receives your submissions, and Google Analytics, if it’s turned on.
Cloudflare: the Turnstile spam check on our forms.
Dietzen Development: builds, hosts and maintains this website.
Trainerize: handles consult booking, and the coaching app for clients.
Stripe: processes coaching payments through Trainerize. Card details are never entered on or stored by this website.
Email list service: for the free guide, once it launches. same email list service as above. (NEEDS REVIEW)

We may also share information if the law requires it, or when reasonably necessary to protect the rights, safety or property of the business, our clients or others.

Trainerize, Stripe, Google and Cloudflare each have their own privacy policies, and we encourage you to read them.

Links to other websites

This website links to other sites, such as Trainerize and social media. Their privacy practices are their own, and this policy doesn’t cover them.

How we protect your information

The website uses HTTPS encryption, the forms use spam protection, and written application answers aren’t stored on the web server. Still, no website or email system is completely secure, so please share only what you’re comfortable sending.

Children

This website isn’t meant for children under 13, and we don’t knowingly collect their information. If you believe a child has sent us information, email us and we’ll delete it.

Your choices

You can ask to see, correct or delete the information you’ve sent through this website by emailing builtbyhillcoaching@gmail.com. If you’re a coaching client, some records may need to be kept for business, legal or accounting reasons, as explained in the Client Privacy Policy and Data Handling Notice.

You can unsubscribe from Hillary’s emails at any time using the link in any email.

Changes to this policy

If we update this policy, we’ll change the date at the top of this page.

Contact

Built by Hill Coaching, Hillary Meyers Email: builtbyhillcoaching@gmail.com

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